Frequently Asked Questions Claimant Forms Fraud Information Glossary of Terms Appeals Information Overpayment Waiver Request Form Debit Card Payments 1099-G Form FAQs

Call centers are closed all federal and state holidays.

During scheduled maintenance, systems may be down on Saturday afternoons, starting at 1PM.

Disable pop-up blockers if you are having trouble accessing the claim filing system.

Due to upgrades to the Division's computer system, both the Internet Claim Filing System and Telephone Initial Claim Filing System will be down for maintenance Monday, May 19, 2025, from approximately 5:00pm to 9:00pm.  Although not anticipated, there is always potential for extended downtime.

Start by reviewing our Frequently Asked Questions document.

If you still need help, call the UI Help Line.

UI Help Line

Open Monday – Friday from 8AM - 5PM

Additional information can be found on our Contact Us page.