Employer Self Service Help Desk

• General Help

ESSinternethelp@detr.nv.gov

Website Security Help Desk for Employers

• User Name and Password Help ONLY

Northern Nevada:
(775) 684-6330

Employer Account Services Unit

• Completing or amending Quarterly Report
• Penalty and interest charges
• Payment allocation
• Reporting issues
• Refunds
• Late or missing report

(775) 684-6322
easu@detr.nv.gov
(866) 429-9757
Fax: (775) 684-6367

Registration Unit

• Liability Questions
• Sale of my business
• Opening or closing account
• Adding or deleting a partner
• Changing my address
• Entity changes

(775) 684-6310, Ext. 1
registration1@detr.nv.gov
(866) 429-9758
Fax: (775) 684-6329

Rate Unit

• UI tax rates
• Applying for a transfer of experience record

(775) 684-6328, Ext. 2
rates1@detr.nv.gov
Fax: (775) 684-6327

Electronic Payment System (EPS) Help Desk

• ACH debit transactions
• ACH credit transactions
• Electronic payment inquiries

(775) 684-6345
eps@detr.nv.gov
Fax: (775) 684-6351

Collections Unit

• UI tax billing notice
• Payment agreements
• Collection activity
• Sub-contractor certifications

(775) 684-6300, Ext. 4
collect@detr.nv.gov
Fax: (775) 684-6364

Field Audit and Investigations Unit

• Audit Results
• Reporting UI tax fraud
• Audit appointment
• Audit protests

Carson City: (775) 684-6390
Las Vegas: (702) 486-0250

New Hire Unit

• New hire inquires
• New hire reporting

(888) 639-7241
(775) 684-6370
newhire@detr.nv.gov
Fax: (775) 684-6379